Terms & Conditions

1. Acceptance of Terms

These Terms & Conditions ("Terms") govern your access to and use of the Swastik Jewellerss website, mobile experience, and any products or services offered through it ("Website"). By browsing the Website, creating an account, or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use the Website.

2. Eligibility & Accounts

• You must be at least 18 years old, or accessing the Website under the supervision of a parent or legal guardian, to place an order.
• You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
• You agree to provide accurate, current, and complete information when creating an account or placing an order.

3. Products & Pricing

• We make every effort to display product images, descriptions, weight, and purity accurately; however, slight variations in metal weight, gemstone size, and colour may occur due to the handcrafted nature of jewelry and photography/lighting conditions.
• Prices are subject to change without prior notice, primarily due to fluctuations in gold, silver, diamond, or gemstone rates. The price applicable is the one displayed on the Website at the time your order is confirmed.
• All prices are listed in ₹ (Indian Rupees) and are inclusive of applicable taxes unless stated otherwise.
• In the rare event of a pricing or listing error, we reserve the right to cancel the order and issue a full refund.

4. Orders & Payment

• Placing an order constitutes an offer to purchase; an order is confirmed only once we send you an order confirmation.
• We accept payments via the methods displayed at checkout, which may include credit/debit cards, UPI, net banking, and Cash on Delivery (COD) where available.
• We reserve the right to refuse or cancel any order due to suspected fraud, unauthorized transactions, pricing errors, or unavailability of stock.

5. Shipping & Delivery

Please refer to our Shipping & Returns page for detailed information on delivery timelines, shipping charges, and order tracking.

6. Returns, Exchanges & Refunds

Our return, exchange, and refund process is described in full on the Shipping & Returns page. By placing an order, you agree to the conditions outlined there.

7. Intellectual Property

All content on this Website — including designs, images, logos, text, graphics, and the overall look and feel — is the property of Swastik Jewellerss or its licensors and is protected under applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on this Website without our prior written consent.

8. Acceptable Use

When using the Website, you agree not to:

• Use the Website for any unlawful purpose or in violation of any applicable local, national, or international law.
• Attempt to gain unauthorized access to our systems, accounts, or data.
• Interfere with or disrupt the operation of the Website or servers.
• Upload or transmit viruses, malicious code, or any content that infringes on the rights of others.

9. Limitation of Liability

To the fullest extent permitted by law, Swastik Jewellerss shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Website or purchase of products, including but not limited to loss of profits, data, or goodwill. Our total liability for any claim arising from a transaction shall not exceed the amount paid by you for the relevant order.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in India.

11. Changes to These Terms

We may revise these Terms from time to time. The updated version will be posted on this page with a revised "Last updated" date, and continued use of the Website after such changes constitutes your acceptance of the revised Terms.